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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Mertaugh

August 5, 2025

5  out of  5
rating by Michael Mertaugh
"I traded in a car for a new Lexus yesterday, and called my local State Farm agent to reflect the change in my policy. I had changed my insurance carrier to State Farm two years ago because I preferred the personal service of State Farm's local office over the remote (and sometimes unresponsive) service I had had with my former carrier. Our local State Farm office performed the change with efficiency and old-fashioned courtesy. I am pleased that I made the switch to the Michelle Raber State Farm Agency here in Scarborough, Maine."
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dylan koza

August 1, 2025

5  out of  5
rating by dylan koza
"Great Experience! Very helpful and caring agents who work effectively to give the best coverage possible"
We responded:
"Dylan, thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team. Providing helpful and caring service is always our top priority, and it’s wonderful to know you felt supported throughout the process. If you ever need anything in the future, we’re always here to help!"
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Joanna Salamone

July 21, 2025

5  out of  5
rating by Joanna Salamone
"It was a pleasure working with Carrie who provided us with Condo and Auto insurance. Carrie was extremely professional and knowledgable. She welcomed our questions and was able to expertly guide us through the process. My husband and I are very satisfied with the outcome and feel extremely confident that we can reach out to Carrie at anytime moving forward. We highly recommend Carrie and the State Farm Agency."
We responded:
"Thank you so much, Joanna, for your wonderful review! We’re thrilled to hear that your experience with Carrie was such a positive one, and that you and Larry felt comfortable and confident throughout the process of setting up your Condo and Auto insurance. Carrie takes great pride in providing knowledgeable and attentive service, and your kind words mean a lot to our entire team. Please don’t hesitate to reach out if you have any questions or need anything in the future—we’re always here to help. Thank you again for choosing our State Farm office and for recommending us!"
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Susan McCuller

July 16, 2025

5  out of  5
rating by Susan McCuller
"Roland was extremely helpful. He sent my rental insurance information to my apartment manager and helped with my Safe Drive discount info. I am very pleased with the service I always receive from the agency. Thank you."
We responded:
"Thank you so much for your kind words and for taking the time to leave us a review! We’re delighted to hear that Roland was able to assist you with your rental insurance and Drive Safe & Save discount. Providing excellent service is always our top priority, and it means a lot to know you’re pleased with your experience at our agency. If you ever need anything in the future, please don’t hesitate to reach out. Thank you for choosing us!"
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Karen Alling

July 11, 2025

5  out of  5
rating by Karen Alling
"I had the pleasure of working with Carrie Dyer. She is very professional, competent and I enjoyed talking with her. I decided to change both my Home and Auto coverage over to State Farm in part because of their good rates and because Carrie was just awesome!"
We responded:
"Karen, thank you so much for your wonderful review! We’re thrilled to hear that your experience with Carrie Dyer was so positive and that her professionalism and friendly approach made such a great impression. We’re delighted to welcome you to the State Farm family for both your Home and Auto coverage, and we truly appreciate your trust in us. We’ll be sure to share your kind words with Carrie—she will be so pleased to know she made a difference in your decision. If you ever have any questions or need assistance, please don’t hesitate to reach out. We look forward to serving you for many years to come!"
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Steven Stubbs

July 10, 2025

5  out of  5
rating by Steven Stubbs
"Very easy experience. Not pushy and was able to communicate effectively through email which is important due to the odd hours I work."
We responded:
"Steven, thank you for your wonderful feedback! We’re glad to hear that your experience was easy and that our team could accommodate your schedule and communication preferences. We understand how important flexibility is, and we’re always here to help in the way that works best for you. Thanks for choosing us!"
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Gail Tibbetts

July 10, 2025

5  out of  5
rating by Gail Tibbetts
"The staff is always friendly and knowledgeable. I've been a customer for over 30 years and will keep doing so! Great place, tks!"
We responded:
"Thank you so much for your kind words, Gail, and for being a valued customer for over 30 years! We truly appreciate your loyalty and are grateful for the opportunity to serve you. Thanks again for your continued trust in us!"
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Dan Cullinane

July 4, 2025

5  out of  5
rating by Dan Cullinane
"Michelle and her team have been very helpful and responsive to my needs. She is great, her staff Is great. Her staffer, Roland is incredibly nice and capable. Highly recommend this office. I have been with State Farm for 30 years and had Michelle as my agent for the last five. Easily the best agent I have had."
We responded:
"Dan, thank you so much for your wonderful review and for being a loyal State Farm customer for 30 years! We’re thrilled to hear that you’ve had such a positive experience with our team, especially with Roland. Your recommendation means the world to us. We’re always here to help and truly appreciate your trust in our office over the past five years. If you ever need anything, please don’t hesitate to reach out!"
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Don Moody

June 16, 2025

5  out of  5
rating by Don Moody
"State Farm is the best. Every time I need help they are there!"
We responded:
"Like a Good Neighbor, State Farm is there! Thank you, Don! "
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Sally Temm

June 13, 2025

5  out of  5
rating by Sally Temm
"Carrie was very responsive to my requests for information on various insurance needs. She answered multiple questions and supplied me with the knowledge I needed to make decisions. Would recommend anyone with insurance needs to talk to her."
We responded:
"Thank you Sally! Welcome to our Agency! We look forward to working with you more in the future. "
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DF Gorman

June 10, 2025

5  out of  5
rating by DF Gorman
"Michelle And her team responded very quickly to my question about registering a trailer. The went the extra mile to follow up. I really appreciated there effort on this!!"
We responded:
"Thank you! We appreciate your trust in us! "
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Robert Holzhacker

June 2, 2025

5  out of  5
rating by Robert Holzhacker
"Always responsive and friendly! They pick up the phone!"
We responded:
"My dad told me the secret to business success is to answer the phone and return messages within 24 hours and his advice was spot on. Thanks for noticing and appreciating!"
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Mark Searway

May 30, 2025

5  out of  5
rating by Mark Searway
"Dealing with Carrie/Ken has been a very positive experience. It took some time to put everything together but it all worked out. We started with Ken, who put most of the policies together and after he went out on baby leave we were lucky enough to have Carrie step in and finish the deal. Awesome team working together at the Michelle Raber office. Will definitely be doing more business with them!!"
We responded:
"Thanks Mark - welcome to our agency!"
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Rod Davey

May 28, 2025

5  out of  5
rating by Rod Davey
"I had a great experience with Carrie and Michelle Raber’s State Farm Office. Very efficient, friendly and professional. Can’t say enough about the whole process. Great!! Highly recommend!"
We responded:
"Thanks Rod - so glad the process was easy and friendly for you!"
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John Brown

May 27, 2025

5  out of  5
rating by John Brown
"This office has always been immediately responsive to any requests I have made."
We responded:
"Thanks John - glad we have been able to make insurance easy and quick for you!"
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melissa simmons

May 23, 2025

5  out of  5
rating by melissa simmons
"I've been with State Farm for 20 years. Customer service is top notch!!"
We responded:
"Thanks for being 20 years loyal! "
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The Mike McKeen (Tiger Mike)

May 22, 2025

5  out of  5
rating by The Mike McKeen (Tiger Mike)
"Always helpful when needed, super communicative and responsive!"
We responded:
"Thanks Mike!!"
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Jaxy Howard

May 16, 2025

5  out of  5
rating by Jaxy Howard
"She was very quick and friendly!"
We responded:
"So glad we could help - thanks for your review!"
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Chad Lagasse

May 16, 2025

5  out of  5
rating by Chad Lagasse
"Great to work with, really helpful and always a pleasure"
We responded:
"Thanks Chad - the pleasure is ours as well! :)"
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Chad Lagasse

May 16, 2025

5  out of  5
rating by Chad Lagasse
"Great to work with, really helpful and always a pleasure"
We responded:
"Thanks Chad - the pleasure is ours as well!"
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P Tardiff

May 14, 2025

5  out of  5
rating by P Tardiff
"Bought a car on Saturday, contacted State Farm on the app. First thing Monday morning, my local agent contacted me, asked about coverage, and done. All by text, took minutes. Painless 😊"
We responded:
"Glad we could make car insurance easy for you! Thanks for your review!"
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Janet devou

May 7, 2025

5  out of  5
rating by Janet devou
"I have been with this agency for many years always exceptionalservice. Pleasant and courteous to deal with."
We responded:
"Thanks Janet!"
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Darrell Turcotte

May 2, 2025

5  out of  5
rating by Darrell Turcotte
"Amazing customer service and support!! Thank you Katie Hodgkin!!!!"
We responded:
"We think Katie is really great too - thanks for taking the time to recognize her!"
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brendan ewing

April 26, 2025

5  out of  5
rating by brendan ewing
"allways a great experience dealing with these folks highly recommended for a superior insurance company"
We responded:
"Thank you, Brendan! We are thankful to have you as a customer."
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Deborah Malia

April 24, 2025

5  out of  5
rating by Deborah Malia
"All of the staff at Michelle Raber - State Farm Agency are very responsive, attentive and very friendly when I call with and issue. I always feel that they go the extra mile to help."
We responded:
"Thank you, Deborah! We are always here to help!"