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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicholas

September 23, 2025

5  out of  5
rating by Nicholas
"Very helpful and studious with her clients. Michelle listened well to my needs and was very patient with me."
We responded:
"Nicholas, thank you so much for your kind words! We're delighted to hear that Michelle was able to listen carefully and provide the support you needed. We truly appreciate your feedback and look forward to continuing to serve you at our Scarborough office. If you ever have any questions or need assistance, please don't hesitate to reach out!"
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Julie Montague

September 23, 2025

5  out of  5
rating by Julie Montague
"I have been with State Farm for over 20 years. Always great service. Recently bought a house and Jenn with great to work with getting my home insurance."
We responded:
"Julie, thank you so much for your kind words and for being a valued State Farm customer for over 20 years! We're thrilled to hear that Jenn provided you with excellent service during your recent home insurance purchase. Congratulations on your new home, and please don’t hesitate to reach out if you need anything else in the future. We’re always here to help!"
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Loren Platzman

September 19, 2025

5  out of  5
rating by Loren Platzman
"Carrie arranged insurance for our new home quickly and accurately. It was a pleasure working with her."
We responded:
"Loren, thank you for your kind review! We’re delighted that Carrie could assist you quickly and accurately with your new home insurance. It’s wonderful to welcome a long-time State Farm customer like you to our Oak Hill office in Scarborough. Please don’t hesitate to reach out if you need anything else—we look forward to serving you for many years to come!"
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Richard Morin

September 11, 2025

5  out of  5
rating by Richard Morin
"Carrie handled my quotes and policy concerns very professionally.. I was satisfied with how my questions were thoroughly answered."
We responded:
"Richard, thank you for your positive feedback! We're glad to hear that Carrie at our Oak Hill office provided professional service and thoroughly addressed your questions. Your satisfaction is very important to us, and we’re here anytime you need assistance."
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Mark Ford

September 9, 2025

5  out of  5
rating by Mark Ford
"Very helpful, knowledgeable and friendly."
We responded:
"Mark, thank you for your wonderful feedback! We're delighted to hear that you found our team helpful, knowledgeable, and friendly. It’s our pleasure to assist you, and we’re always here whenever you need us!"
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Lucas Montague (lucascrow6)

September 6, 2025

5  out of  5
rating by Lucas Montague (lucascrow6)
"Great agency to work with. Very friendly and helpful staff which really makes all the difference to me."
We responded:
"Lucas, thank you for your wonderful feedback! We're glad to hear our friendly and helpful team made a difference for you. We truly appreciate your support and look forward to assisting you again in the future!"
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SR Randall

August 28, 2025

5  out of  5
rating by SR Randall
"Michelle Raber and team in Scarborough are the most professional and cordial team to work with on our policy! Michelle's team is super helpful in giving me guidance every step of the way. They are the best!!!""
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Michelle and the Scarborough team provided you with professional and friendly service throughout your policy process. Your kind words mean a lot to us, and we’re always here to guide and support you every step of the way. We appreciate your trust and look forward to continuing to work with you!"
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Philip Geelhoed

August 28, 2025

5  out of  5
rating by Philip Geelhoed
"Friendly service via my phone. Agent was very helpful."
We responded:
"Philip, thank you so much for your kind words! We're glad to hear our agent was helpful and that you had a positive experience with our phone service. We appreciate your feedback and look forward to assisting you again in the future!"
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S J

August 24, 2025

5  out of  5
rating by S J
"I called a couple of times to take care of some things for my parents’ account and spoke with Rolland both times. He was extremely, helpful, kind and professional. He made it very easy to take care of the business at hand. I highly recommend working with him."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that Roland was able to assist you with professionalism and kindness. We truly appreciate your recommendation and are always here to help you and your family with anything you need."
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Danielle Durney

August 21, 2025

5  out of  5
rating by Danielle Durney
"I cannot say enough good things about Michelle and her team that would adequately describe the top notch service that they have provided to my family and I. From helping us with our son as a new driver to answering all my questions (and I’ve had many sorry Katie 😆) with a recent claim we had to put in. They are patient, professional and easy to work with. Thank you for all that you do!"
We responded:
"Danielle, thank you so much for your kind words and thoughtful feedback! We’re thrilled to hear that Michelle and the team have been able to support your family, especially with your son’s new driving journey and your recent claim. Katie is always happy to help, and we truly appreciate your patience and trust in us. It’s a pleasure working with you, and we’re here anytime you need us!"
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Sarah Hanafin

August 19, 2025

5  out of  5
rating by Sarah Hanafin
"I want to share that this office has been so helpful in guiding me through many questions and helping me in many ways. They are always so kind and attentive. I was trying to set up my drive safe beacon and I was getting some errors and wasn’t sure and Brandon had been communicating with me. The whole step of the way, even sending me links and helping to guide me. I was finally able to get everything set up and Helped to ease my set up. This is why I stay with State Farm and I will never switch to any other insurance or office because everyone is so wonderful and supportive in this office."
We responded:
"Sarah, thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Brandon and our team were able to guide you through the Drive Safe & Save Beacon setup and provide the support you needed. Your loyalty means the world to us, and we’re honored to be your trusted insurance office. Please don’t hesitate to reach out anytime—we’re always here to help!"
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Melissa Cooledge

August 12, 2025

5  out of  5
rating by Melissa Cooledge
"I have been with Michelle Raber / State Farm for over 10 years. She handles my personal, car and business insurance needs. I refer her agency to everyone that needs insurance. I highly recommend her and her staff is amazing."
We responded:
"Melissa, thank you so much for your wonderful review and for your loyalty over the years! We truly appreciate your trust in our team to handle your personal, auto, and business insurance needs. Your referrals mean so much to us, and it’s always our goal to provide the best service possible. Thank you again for your kind words and recommendation!"
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Sage Sulenta

August 12, 2025

5  out of  5
rating by Sage Sulenta
"State Farm (Michelle Raber) in Scarborough is the most cordial team to work with in handling claims on collisions and/or property damages! Michelle's team is super helpful in giving me guidance every step of the way in a claims process. They are the best!!!"
We responded:
"Thanks Sage! We appreciate you taking the time to do a review of our office! :)"
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Michael Mertaugh

August 5, 2025

5  out of  5
rating by Michael Mertaugh
"I traded in a car for a new Lexus yesterday, and called my local State Farm agent to reflect the change in my policy. I had changed my insurance carrier to State Farm two years ago because I preferred the personal service of State Farm's local office over the remote (and sometimes unresponsive) service I had had with my former carrier. Our local State Farm office performed the change with efficiency and old-fashioned courtesy. I am pleased that I made the switch to the Michelle Raber State Farm Agency here in Scarborough, Maine."
We responded:
"Michael, thank you so much for sharing your wonderful experience! We’re thrilled to hear that our team was able to provide you with efficient service and the personal touch you value. Your kind words mean a lot to us, and we’re grateful that you chose the Michelle Raber State Farm Agency for your insurance needs. Congratulations on your new Lexus, and please don’t hesitate to reach out if there’s anything else we can assist you with. We appreciate your trust and look forward to serving you for many years to come!"
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dylan koza

August 1, 2025

5  out of  5
rating by dylan koza
"Great Experience! Very helpful and caring agents who work effectively to give the best coverage possible"
We responded:
"Dylan, thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team. Providing helpful and caring service is always our top priority, and it’s wonderful to know you felt supported throughout the process. If you ever need anything in the future, we’re always here to help!"
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Joanna Salamone

July 21, 2025

5  out of  5
rating by Joanna Salamone
"It was a pleasure working with Carrie who provided us with Condo and Auto insurance. Carrie was extremely professional and knowledgable. She welcomed our questions and was able to expertly guide us through the process. My husband and I are very satisfied with the outcome and feel extremely confident that we can reach out to Carrie at anytime moving forward. We highly recommend Carrie and the State Farm Agency."
We responded:
"Thank you so much, Joanna, for your wonderful review! We’re thrilled to hear that your experience with Carrie was such a positive one, and that you and Larry felt comfortable and confident throughout the process of setting up your Condo and Auto insurance. Carrie takes great pride in providing knowledgeable and attentive service, and your kind words mean a lot to our entire team. Please don’t hesitate to reach out if you have any questions or need anything in the future—we’re always here to help. Thank you again for choosing our State Farm office and for recommending us!"
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Susan McCuller

July 16, 2025

5  out of  5
rating by Susan McCuller
"Roland was extremely helpful. He sent my rental insurance information to my apartment manager and helped with my Safe Drive discount info. I am very pleased with the service I always receive from the agency. Thank you."
We responded:
"Thank you so much for your kind words and for taking the time to leave us a review! We’re delighted to hear that Roland was able to assist you with your rental insurance and Drive Safe & Save discount. Providing excellent service is always our top priority, and it means a lot to know you’re pleased with your experience at our agency. If you ever need anything in the future, please don’t hesitate to reach out. Thank you for choosing us!"
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Karen Alling

July 11, 2025

5  out of  5
rating by Karen Alling
"I had the pleasure of working with Carrie Dyer. She is very professional, competent and I enjoyed talking with her. I decided to change both my Home and Auto coverage over to State Farm in part because of their good rates and because Carrie was just awesome!"
We responded:
"Karen, thank you so much for your wonderful review! We’re thrilled to hear that your experience with Carrie Dyer was so positive and that her professionalism and friendly approach made such a great impression. We’re delighted to welcome you to the State Farm family for both your Home and Auto coverage, and we truly appreciate your trust in us. We’ll be sure to share your kind words with Carrie—she will be so pleased to know she made a difference in your decision. If you ever have any questions or need assistance, please don’t hesitate to reach out. We look forward to serving you for many years to come!"
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Steven Stubbs

July 10, 2025

5  out of  5
rating by Steven Stubbs
"Very easy experience. Not pushy and was able to communicate effectively through email which is important due to the odd hours I work."
We responded:
"Steven, thank you for your wonderful feedback! We’re glad to hear that your experience was easy and that our team could accommodate your schedule and communication preferences. We understand how important flexibility is, and we’re always here to help in the way that works best for you. Thanks for choosing us!"
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Gail Tibbetts

July 10, 2025

5  out of  5
rating by Gail Tibbetts
"The staff is always friendly and knowledgeable. I've been a customer for over 30 years and will keep doing so! Great place, tks!"
We responded:
"Thank you so much for your kind words, Gail, and for being a valued customer for over 30 years! We truly appreciate your loyalty and are grateful for the opportunity to serve you. Thanks again for your continued trust in us!"
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Dan Cullinane

July 4, 2025

5  out of  5
rating by Dan Cullinane
"Michelle and her team have been very helpful and responsive to my needs. She is great, her staff Is great. Her staffer, Roland is incredibly nice and capable. Highly recommend this office. I have been with State Farm for 30 years and had Michelle as my agent for the last five. Easily the best agent I have had."
We responded:
"Dan, thank you so much for your wonderful review and for being a loyal State Farm customer for 30 years! We’re thrilled to hear that you’ve had such a positive experience with our team, especially with Roland. Your recommendation means the world to us. We’re always here to help and truly appreciate your trust in our office over the past five years. If you ever need anything, please don’t hesitate to reach out!"
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Don Moody

June 16, 2025

5  out of  5
rating by Don Moody
"State Farm is the best. Every time I need help they are there!"
We responded:
"Like a Good Neighbor, State Farm is there! Thank you, Don! "
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Sally Temm

June 13, 2025

5  out of  5
rating by Sally Temm
"Carrie was very responsive to my requests for information on various insurance needs. She answered multiple questions and supplied me with the knowledge I needed to make decisions. Would recommend anyone with insurance needs to talk to her."
We responded:
"Thank you Sally! Welcome to our Agency! We look forward to working with you more in the future. "
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DF Gorman

June 10, 2025

5  out of  5
rating by DF Gorman
"Michelle And her team responded very quickly to my question about registering a trailer. The went the extra mile to follow up. I really appreciated there effort on this!!"
We responded:
"Thank you! We appreciate your trust in us! "
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Robert Holzhacker

June 2, 2025

5  out of  5
rating by Robert Holzhacker
"Always responsive and friendly! They pick up the phone!"
We responded:
"My dad told me the secret to business success is to answer the phone and return messages within 24 hours and his advice was spot on. Thanks for noticing and appreciating!"