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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daria B

January 30, 2026

5  out of  5
rating by Daria B
"Spoke with Roland as Michelle was in a meeting when I needed help. It was my first experience getting my own car insurance after going off my parents’ plan. He worked with me to get exactly what I needed at an excellent price. There’s a reason my parents have stuck with them for over 2 decades!"
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Casey Hussey

January 26, 2026

5  out of  5
rating by Casey Hussey
"Very kind and easy to work with"
We responded:
"Casey, we’re grateful for your feedback! Making things easy and positive for our clients is always the goal—thanks again for choosing us."
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Theresa Coulston

January 23, 2026

5  out of  5
rating by Theresa Coulston
"We have had insurance with State Farm for over 20 years. The agents there are always ready to answer our questions. Very friendly and helpful staff!"
We responded:
"Theresa, thank you so much for the kind review and for being with State Farm for over 20 years! We truly appreciate your loyalty and the trust you’ve placed in our Oak Hill office. Our team is always happy to answer questions and help in any way we can—thank you for recognizing their friendliness and support. We look forward to being here for you for many years to come!"
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Stowell Watters

December 30, 2025

5  out of  5
rating by Stowell Watters
"Great staff, always able to answer my dumb questions and help me manage my stuff."
We responded:
"Stowell, thank you for the great review! We’re glad our team can always answer your questions and help you manage your coverage. Please reach out anytime—we’re here to make things easy."
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Scott Wasser

December 30, 2025

5  out of  5
rating by Scott Wasser
"My wife and I have been clients of Michelle Raber's State Farm Agency since we moved to Maine in 2010, and have never been anything but totally satisfied with our homeowners and car insurance. We can't say enough great things about Michelle and her associates, who are quick, proficient, and exceed our customer service expectations every time we call on them. Today was a great example. I called the office to ask about a getting them a certificate of completion for a safe driver course I recently completed. I wanted to know if I could email the certificate instead of dropping it off at the agency. Agency Exec. Assistant Roland DuBois answered the phone on the first ring and said I could email it. He added, "I'll make it easy by sending you an email that you can just reply to and attach the certificate." That may not sound like much, but it saved me a few minutes ... and who can use more of those during the busy holiday season. We have always recommended Michelle's agency when insurance comes up in a conversation, and associates like Roland make us comfortable doing so."
We responded:
"Scott, thank you so much for your thoughtful review and for trusting Michelle Raber’s State Farm Agency with your homeowners and auto insurance since 2010. We truly appreciate your loyalty and your continued recommendations. We’re especially glad to hear Roland was able to help right away and make submitting your safe driver course certificate quick and easy—those small time-savers really do matter, especially during the busy holiday season. If there’s ever anything you need, please don’t hesitate to reach out. We’re grateful to have you as part of our State Farm family!"
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Dan Tri

December 18, 2025

5  out of  5
rating by Dan Tri
"We have been working with Michelle and her team for the past 10 years on everything from Home Insurance, Rental Insurance, Car Insurance, Life Insurance and Disability Insurance. We have had great experiences with everyone on the team we have worked with but want to give a special thank you to Maria and Jennifer on her team as they have always gone the extra mile for us, even if it required out of the box thinking and non-standard solutions. We couldn't be happier!"
We responded:
"Dan, thank you so much for your wonderful review and for trusting Michelle and our team with your insurance needs over the past 10 years! We’re delighted to hear that Maria and Jennifer have gone the extra mile to provide you with personalized solutions. Your kind words mean a lot to us, and we’re grateful to have you as part of our community. We look forward to continuing to support you for many years to come!"
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Todd Emery

December 18, 2025

5  out of  5
rating by Todd Emery
"Great service and team !! They always help me when I need something changed and quick to respond."
We responded:
"Todd, thank you so much for your kind words! We're thrilled to hear that our team has been able to assist you quickly and effectively. We truly appreciate your support and look forward to continuing to serve you!"
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Maureen Harriman

December 15, 2025

5  out of  5
rating by Maureen Harriman
""Everyone in the office is always easy to talk to and they make everything seamless. Highly recommend. My entire family uses them." State Farm customer for 30+ years"
We responded:
"Maureen, thank you so much for your kind words and continued trust in our Oak Hill office! We're thrilled to hear that you find our team easy to talk to and that we make the process seamless for you and your family. It means a lot to us to have customers like you who have been with State Farm for over 30 years. We look forward to continuing to serve you and your family for many years to come!"
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doreen dibiase

December 11, 2025

5  out of  5
rating by doreen dibiase
"This office is awesome. They responded to my many questions that I had very prompt. They explain everything in detail. I love doing business with them. Very knowledgeable. Thanks"
We responded:
"Doreen, thank you so much for your wonderful feedback! We’re glad we could promptly answer all your questions and provide clear explanations. It means a lot to us that you enjoy doing business with our team. We’re always here to help and appreciate your trust in us!"
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Jeremy Clarkson

December 4, 2025

5  out of  5
rating by Jeremy Clarkson
"Always easy to talk to and make everything easy. Highly recommend. My entire family uses them."
We responded:
"Jeremy, thank you so much for your kind words and recommendation! We’re thrilled to hear that you and your entire family have had a positive experience with us. Making things easy and straightforward for our customers is always our goal. We truly appreciate your trust and support!"
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Marcia Soper

December 2, 2025

5  out of  5
rating by Marcia Soper
"Needed to change condo insurance to meet new association deductible. Carrie was wonderful helping me! Very prompt, accurate and great to work with!"
We responded:
"Marcia, thank you so much for your wonderful feedback! We’re delighted to hear that Carrie was able to assist you promptly and accurately with your condo insurance needs. It’s always our goal to provide excellent service, and we’re glad you had a great experience working with us. Please don’t hesitate to reach out if you need anything else in the future!"
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Amelia Dow

November 24, 2025

5  out of  5
rating by Amelia Dow
"Michelle and her team of professionals could not provide better insurance services. As a long-term State Farm client, I have found this office to be absolutely amazing - responsive, proactive, caring, accessible - huge plus for me when dealing with insurance! A+++++"
We responded:
"Amelia, thank you so much for your kind words and continued trust in Michelle and our team! We’re thrilled to hear that our responsiveness, proactive approach, and caring service have made such a positive impact for you. It’s truly our pleasure to support you as a long-term State Farm client. Your feedback means the world to us and motivates us to keep providing the best insurance experience possible. A+++++ right back at you!"
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Wendy Barrett

November 21, 2025

5  out of  5
rating by Wendy Barrett
"Every time I need to call this office, I am so impressed by their excellent customer service. Highly recommend!"
We responded:
"Wendy, thank you so much for your kind words and for recommending our office! We’re delighted to hear that our customer service consistently impresses you. It’s always our goal to provide the best experience possible, and your feedback means a lot to us. We look forward to assisting you again whenever you need us!"
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Katrina Wiggin

November 17, 2025

5  out of  5
rating by Katrina Wiggin
"Wonderful service! Friendly and easy to work with."
We responded:
"Katrina, thank you for your kind words! We're so glad to hear you found our service friendly and easy to work with. We truly appreciate your support and look forward to assisting you again!"
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Joe Winn

October 23, 2025

5  out of  5
rating by Joe Winn
"Brandon was super helpful and knowledgeable and is basically a really really really cool guy worthy of trust and respect from anyone!"
We responded:
"Joe, thanks so much for the awesome review! Brandon’s not just great at what he does—he’s also lucky to have a friend like you who recognizes it. We're glad to hear you had a great experience, and we’ll be sure to pass along the kudos to Brandon (he’ll love that ‘really really really cool guy’ part!). Looking forward to helping you anytime!"
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Becca Bramble

October 23, 2025

5  out of  5
rating by Becca Bramble
"Jenn was great to work with! She made the process fast, easy and got me the best rate possible."
We responded:
"Becca, thank you so much for your kind words! We’re thrilled to hear that Jenn made the process fast and easy while securing the best rate for you. We appreciate your recommendation and are here whenever you need us!"
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Mike Bean

October 17, 2025

5  out of  5
rating by Mike Bean
"Had a wonderful and straight forward experience getting a quote for my Nissan, had a very friendly and pleasant conversation getting the information I needed as well as quick and easy."
We responded:
"Mike, we’re so glad to hear that getting a quote for your Nissan was straightforward and enjoyable! It’s always our goal to make the process quick, easy, and friendly. If you have any questions or need assistance in the future, please don’t hesitate to contact us. We appreciate you choosing our Scarborough office!"
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Patricia Wright

October 6, 2025

5  out of  5
rating by Patricia Wright
"State Farm has insured our home, cars motorcycles and snowmobiles. They are always very courteous and quick to answer any questions or concerns about our policies. Their prices are fair. I would definitely recommend them to new customers."
We responded:
"Patricia, thank you so much for your kind words and for trusting us with your home, vehicles, and more! We're delighted to hear that our team has been courteous and responsive to your needs. Providing fair prices and excellent service is our priority, and your recommendation means a lot to us. Please don’t hesitate to reach out if you ever have any questions or need assistance!"
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Christian Molina-Mendez

October 3, 2025

5  out of  5
rating by Christian Molina-Mendez
"Ken and Brandon went above and beyond in making sure I got what I needed with this auto insurance highly recommended working with them!!"
We responded:
"Christian, thank you so much for your kind words and recommendation! We’re thrilled to hear that Ken and Brandon went above and beyond to help you with your auto insurance needs. It was a pleasure working with you, and we’re always here if you need anything in the future!"
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Sara Morris

September 26, 2025

5  out of  5
rating by Sara Morris
"What really stands out is their level of customer service. Any time I’ve had a question, and I have a lot of them, whether it’s about policy details, policy changes, or just general advice, I’ve received clear, honest answers without any pressure or runaround. It’s rare these days to find an insurance company that feels more like a partner than a provider. It has been amazing working with Carrie, and I highly recommend this team!"
We responded:
"Sara, thank you so much for your kind words and thoughtful feedback! We’re thrilled to hear that you’ve had such a positive experience with our team here at the Scarborough State Farm Office. Carrie and the entire team strive to provide clear, honest, and pressure-free service because we truly value building strong, trusting relationships with our clients. It’s an honor to be considered a partner in your insurance needs. We look forward to continuing to assist you whenever you have questions or need support. Thanks again for the high recommendation!"
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Lauren V

September 25, 2025

5  out of  5
rating by Lauren V
"Carrie was very helpful with setting up car insurance for me after I moved here from out of state. It was a simple, easy process and she was able to answer any questions I had. Thank you!"
We responded:
"Lauren, thank you for sharing your experience! We’re so glad to hear that Carrie was able to make setting up your car insurance simple and easy after your move. We know how important it is to have your questions answered clearly, and we’re happy Carrie could assist you. Welcome to the area, and please don’t hesitate to reach out if you need anything else!"
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Nicholas

September 23, 2025

5  out of  5
rating by Nicholas
"Very helpful and studious with her clients. Michelle listened well to my needs and was very patient with me."
We responded:
"Nicholas, thank you so much for your kind words! We're delighted to hear that Michelle was able to listen carefully and provide the support you needed. We truly appreciate your feedback and look forward to continuing to serve you at our Scarborough office. If you ever have any questions or need assistance, please don't hesitate to reach out!"
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Julie Montague

September 23, 2025

5  out of  5
rating by Julie Montague
"I have been with State Farm for over 20 years. Always great service. Recently bought a house and Jenn with great to work with getting my home insurance."
We responded:
"Julie, thank you so much for your kind words and for being a valued State Farm customer for over 20 years! We're thrilled to hear that Jenn provided you with excellent service during your recent home insurance purchase. Congratulations on your new home, and please don’t hesitate to reach out if you need anything else in the future. We’re always here to help!"
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Loren Platzman

September 19, 2025

5  out of  5
rating by Loren Platzman
"Carrie arranged insurance for our new home quickly and accurately. It was a pleasure working with her."
We responded:
"Loren, thank you for your kind review! We’re delighted that Carrie could assist you quickly and accurately with your new home insurance. It’s wonderful to welcome a long-time State Farm customer like you to our Oak Hill office in Scarborough. Please don’t hesitate to reach out if you need anything else—we look forward to serving you for many years to come!"
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Richard Morin

September 11, 2025

5  out of  5
rating by Richard Morin
"Carrie handled my quotes and policy concerns very professionally.. I was satisfied with how my questions were thoroughly answered."
We responded:
"Richard, thank you for your positive feedback! We're glad to hear that Carrie at our Oak Hill office provided professional service and thoroughly addressed your questions. Your satisfaction is very important to us, and we’re here anytime you need assistance."